Privacy Policy

ReNova Wellness

Effective Date: 1/1/2026

ReNova Wellness (“ReNova Wellness,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health-related information when you visit our website or use our services.

This Privacy Policy applies to our website, virtual services, communications, and any related interactions.

1. Information We Collect

A. Personal Information

We may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Date of birth
• Billing information

B. Health Information

When you engage in medical services, we may collect protected health information (PHI), including:

• Medical history
• Health conditions
• Medication information
• Lab results
• Treatment plans

PHI is handled in accordance with applicable federal and state privacy laws, including HIPAA.

C. Technical and Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of access

This information is used to improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Provide and manage healthcare services
• Communicate with you regarding services, scheduling, and care
• Process payments and membership fees
• Coordinate with pharmacies and laboratories
• Maintain compliance with legal and regulatory requirements
• Improve website functionality and service quality

3. Disclosure of Information

We may share your information only as permitted by law, including with:

• Healthcare providers involved in your care
• Pharmacies and laboratories for prescription and testing purposes
• Payment processors for billing and transactions
• Service providers who assist with operations under confidentiality agreements
• Legal or regulatory authorities when required

We do not sell your personal or health information.

4. HIPAA Compliance

ReNova Wellness is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA).

Your health information is governed by our HIPAA Notice of Privacy Practices, which explains:

• How PHI may be used and disclosed
• Your rights regarding PHI
• Our legal responsibilities

If there is a conflict between this Privacy Policy and the HIPAA Notice, the HIPAA Notice controls.

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Enhance website functionality
• Analyze traffic patterns
• Improve user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed to be 100% secure.

You acknowledge that electronic transmission of information carries inherent risks.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

10. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request corrections
• Request restrictions on certain uses or disclosures
• Receive communications in a confidential manner

Requests related to health information are handled according to HIPAA requirements.

11. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

ReNova Wellness

Email: info@renovawellnessclinic.com

Website: www.renovawellnessclinic.com

By using this website, you agree to our Privacy Policy, Terms of Use, and HIPAA Notice of Privacy Practices.